How it works
Getting online is Straightforward
No installers. No long contracts. Just plug in and you’re connected.
Our Service in 3 Simple steps
Pick a plan, we ship it fast, you plug in and you’re online — no engineers, no hassle.
1. Choose your plan
Pick the option that fits your usage — we’ll guide you if you’re unsure.
2. Fast delivery
We ship quickly so you can get online without the usual waiting around.
3. Get connected
Plug in, power on, connect your devices — you’re online without an engineer visit.
From checkout to connected
A smooth little journey — designed to take minutes, not days.
Check coverage for your postcode
We confirm the best network in your area, so you start with the right plan.
- See available speeds
- Pick the best option
- Quick and clear
Choose the plan that matches your usage
Light browsing? Work calls? Streaming? Pick the one that fits (you can switch later).
- Clear options
- No long contracts
- Portable when you need it
Order online in minutes
Quick checkout, instant confirmation — and we get your kit moving.
- Secure checkout
- Next-day delivery
- No awkward admin
Delivered next day
Your router arrives ready to go — no engineer, no waiting window.
- Tracked delivery
- Everything you need in the box
- Quick-start guide included
Plug in & connect
Insert the SIM (if required), power up, connect your devices. Most customers are online in minutes.
- Minimal setup
- Works around the house
- Connect multiple devices
Manage your plan in your account
Update billing, view orders, manage your subscription — all in one place.
- Subscription management
- Update details & billing
- Support when you need it
What arrives with your order
Everything you need to get online quickly.
Router / Device
Your broadband-ready router (plan dependent).
Return packaging
Not happy? Return it hassle-free within 14 days.
Power cable
Plug in and power on in seconds.
Quick-start guide
Simple steps to get connected fast.
Support info
Help when you need it — straightforward.
Good to know
A quick note on speed & performance
Mobile broadband performance can vary based on local signal, indoor interference, and peak times. We’ll guide you to the best option for your area — and you’re covered by a 14-day moneyback guarantee.
Where you place the device matters
Best results are usually near windows or higher floors.
Some buildings reduce signal
Thick walls and certain materials can affect reception.
Peak times can affect speed
Even on great coverage, busy periods may reduce performance.
Common Questions Answered
Clear answers to help you make the right choice.
Do I need an engineer or installation?
No — it’s plug-and-play. Your device arrives ready to set up without an engineer visit.
How fast can I get online?
Most customers are online in minutes once the device arrives. Delivery is next day for most orders.
Is it really no contract?
Yes — it’s monthly, flexible billing. No long-term lock-in.
Can I use it at a different address?
In most cases, yes — mobile broadband can be used in different locations, but performance depends on coverage.
What affects my speed?
Local signal strength, building materials, placement in your home, and peak-time congestion can all affect speed.
How does the 14-day moneyback work?
If it’s not right for you, you’re covered. See our Returns & Cancellation policy for the full details.
Can I change my plan later?
Yes — you can manage your plan from your account and switch if your needs change.
What if I need help setting it up?
We include a quick-start guide and support info in the box. If you get stuck, reach out and we’ll help.
Still got questions or need a bit more help?
View Pricing & Find the Right Option
Get connected tomorrow with the perfect broadband solution for your needs. Simple setup, no long contracts, and next-day delivery.
View All Plans & Pricing* Availability varies by area. We’ll help you choose the best option for your postcode.