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On-the-go

Set up your On-the-Go portable Wi-Fi router

Find your Wi-Fi details, connect a device, charge the router and understand its status lights.

Set up your On-the-Go portable Wi-Fi router

Set up your On-the-Go router The On-the-Go router is designed for travel in the UK or use away from home. For permanent use in one location, we recommend one of our home broadband packages. 1. Find your Wi-Fi details Remove the back cover to find the router’s Wi-Fi name and password. 2. Turn on the router Switch the router on and wait for it to start. 3. Connect your device On your phone, tablet or computer, select the router’s Wi-Fi name and enter its password. Charging Charge the router using the supplied USB cable. Battery life depends on how you use it and the strength of the signal. Understanding the lights Green: Connected and working normally. Flashing green: Connecting. Red: Connection or battery issue. No light: The router is off or its battery is empty.

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  • 14-Day Money-Back Guarantee: Available for genuine cases where the service does not meet expectations and is not intended as a temporary broadband solution while waiting for another provider. No refund will be offered if 10 GB or more of data has been used, or where the policy has been misused.

  • Returnable deposit: The deposit covers your router – it belongs to Next Day Broadband. Return it in good condition using our pre-paid envelope and we'll refund your deposit within 7 days. Late returns may cost £100, and returning helps us reduce waste.

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